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Warranty

CLOUDHAUS Warranty provides a three-year limited replacement warranty on Cloudmat rugs. CLOUDHAUS warrants to the initial purchaser that its rugs will be free from manufacturing defects for a period of three (3) years from date of delivery to the original seller. This is a limited warranty and it does not cover claims and damage from:
 
1. Misuse such as, but not limited to, improper storage and product care
2. Maintenance and use other than that indicated in the user guide
3. Abuse, neglect, carelessness, or accident
4. Caused by the modification or alteration of the product
 
Please contact us via email at hello@cloudhaus.us for any type of claim for service.